Intro Call
Clarity before commitment, structure from the start.
Service Description
This 15 minute call is a brief opportunity to understand what you are looking for support with and for me to outline how I work, including how the hair test fits into the process. It is designed to determine whether this approach is the right fit and to clarify next steps when working with me.
Cancellation Policy
Accepted Payment Methods - Credit/Debit Card through the Wix booking system - additional transaction fees apply. - Bank Transfer. There are 3 Payment Options available - Full Payment: Pay the full amount at the time of booking. - Half and Half: Pay 50% at the time of booking and the remaining 50% halfway through the program. - Monthly Installments: The first installment is due at the time of booking, with monthly installments due based on the program duration. - Weekly Installments: The first installment is due at the time of booking, with weekly installments due based on program duration. Late Payment Policy (for those paying via direct bank transfer) - Reminder emails are sent 48 hours before the due date. - A $10 late fee is added if payment is not made within 24 hours of the reminder. - If payment is not made within 2 business days, the program will be paused until payment is received. Cancellation and Refund Policy - You may cancel the program at any time if unsatisfied, provided you can show evidence of following the given advice without seeing desired results. - Refunds are calculated based on the remaining sessions not completed. Please note: Consultations are not covered by Private Health Insurance or Medicare. Reschedule & Cancellation Policy - Provide at least 24 hours notice to change appointments. - Less than 24 hours notice may result in the loss of that appointment from your program. - Illness and emergencies are exempt.
Contact Details
Balaclava VIC 3183, Australia
+61400617852
holisticwellnesswithcharlotte@gmail.com